Instructions For Use (IFU) and Patient Information - FAQ
Frequently Asked Questions
To find Instructions for Use or Patient Information documents, a search can be performed using the Getinge IFU search page. To initiate a search, type the Catalogue/Reference Number [REF] in the search field. Search suggestions will appear while you type. Select the relevant match to see available documents. Exact matches will return results if a document is available. You may filter the search results based on Country, Language, Document Type, and Software Version where applicable.
If no documents are returned for your search, contact customer service by phone, fax, or on our Contact Us page to find available documents. You may also contact us with a direct request for a paper copy.
Catalogue/Reference number is identified by the symbol [REF] and can be found on the product labels, the patient implant card and/or on the device itself (when applicable).
The country may not have the regulatory requirements to approve online Instructions for Use at this time. The Instructions for Use will be provided with the product as a paper copy. If you require a copy of the Instructions for Use, please contact us with a direct request for a paper copy.
The product may not be available in the country selected and/or may not be approved for online Instructions for Use at this time. The product will be provided with a paper Instructions for Use. If you require a copy of the Instructions for Use, please contact us with a direct request for a paper copy.
No. Instructions for Use or Patient Information may be different based on the requirements of a country. You should only use the Instructions for Use or Patient Information specific to your country.
Click on the download image in your search results and the PDF file will display in your web browser. The file can be saved, searched, or printed using Adobe Reader functionality. A free PDF reader is available via Adobe Systems.
The recommended web browsers are:
- Chrome. Visit https://www.google.com/chrome/ to download.
- Mozilla Firefox. Visit https://www.mozilla.org/firefox/new/ to download.
- Edge. Visit https://www.microsoft.com/en-us/edge/download to download.
- Safari. Please visit https://support.apple.com/downloads/safari to download.
Instructions for Use and Patient Information may be revised from time to time, please refer to the Getinge IFU search page for the most current version at the time of the procedure.
Contact customer service or your local Getinge representative or please contact us with a direct request for a paper copy.
Customers will receive printed Instructions for Use or Patient Information at no additional cost within 7 calendar days of the request.
Please contact us using this contact form and ask your question.